Your network needs to be operating at optimal performance 24 hours a day. Dependable network infrastructure and secure data is the backbone of any successful business. This is where MD Technology Services can help. From round-the-clock network monitoring services and troubleshooting to offsite back-up storage and firewall security maintenance, MD Technology Services has the right solution for you.
Some of our managed network/data services include:
Managed Services
- 7x24x365 server monitoring
- Server event/error monitoring and problem resolution
- Verify that backups are performed daily (if available)
- Verify and install Microsoft Service Packs when they become available
- Check available storage (hard drive space)
- Monitor server performance
- Server hardware and software inventory
- Help Desk Services
Offsite Backup
- Installation and configuration
- Technical support
- 256 bit AES encryption
- Free restores (many other service providers charge for this)
- 24/7 emergency support
- Automatic backups
- Support for Microsoft Exchange
- Support for Microsoft SQL
Firewall Security Services
- Verification of Anti-Spam, Anti-Virus updates
- Configuration changes as requested from customer
- Event monitoring
- Within 4-hour response with temporary unit replacement in the event of a failure
- Firmware updates
- Configuration backups